All images and designs used on this website are property of Essence Of India You must not use, reproduce, modify or distribute images or content on this website in any form without written authorization from us.
Availability of merchandise
All orders placed at our web site are produced as we receive the order. We attempt to stock all require raw materials so that we can dispatch your order on time. However, in case we are unable to supply art work on time we will notify you as quickly as possible. In case you can not wait a full refund will be given if you have already paid for the merchandise.
Damaged merchandise
You must inspect the merchandise for visual damage on delivery. In cases of damaged merchandise, it must be communicated to the delivery company at time of receiving your delivery. This will allow us to apply our shipping insurance coverage with the shipping company. You should then email Essence Of India within 3-4 days of delivery and we will advise you accordingly. In cases where we advise you to return the merchandise, Essence Of India will reimburse you for the delivery costs. You will then have the option of accepting replacement merchandise, or receiving a full refund, including the initial cost of delivery.
100% Money Back Satisfaction Guarantee
You have a right to cancel your order within 3-4 days after receiving the delivery of merchandise. The merchandise should be returned to us packed in its original packaging at your shipping cost. We will refund to you the cost of the merchandise (excluding delivery) within 30 days of receiving confirmation of the cancellation.
